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See how an AI intake assistant can help your clininc triage inbound inquiries, filter non-clinical requests, and route patients into the correct booking pathway.

A Smarter Way to Manage Patient Inquiries

Inbound Inquiry Triage

Automatically triages inbound enquiries (calls, forms, messages) to identify intent, urgency, and next steps — before they reach your team.

Non-Clinical Request Filtering

Filters administrative and non-clinical requests (fees, referrals, paperwork, availability) so clinical staff aren’t interrupted unnecessarily.

Guided Booking Pathways

Directs patients into the correct booking option based on your clinic’s rules , appointment type, practitioner, location, or service.

Internal System Booking Support

Assists patients in completing bookings through your existing practice management or scheduling system.

After-Hours & Missed Inquiry Handling

Ensures inquiries are captured and responded to after hours or when calls are missed, so nothing falls through the cracks.

Call Intake & Follow-Up

Engages callers when staff are unavailable, gathers key details, and flags next actions for your front desk team.

SMS & Messaging Support

Handles patient communication via approved messaging channels for confirmations, intake questions, and booking guidance.

Human-Like Administrative Conversations

Uses natural, respectful language designed to feel professional and reassuring — appropriate for healthcare environments.

Live Status Updates

Updates inquiry status in real time so staff can see what’s been handled, what’s pending, and what needs review.

Reduced Manual Scheduling

Removes back-and-forth scheduling tasks by guiding patients through structured booking flows.

Visibility & Activity Reporting

Provides clear visibility into inquiry volumes, response handling, and booking outcomes.

Configured to Your Clinic’s Rules

Trained on your clinic’s services, intake rules, and escalation paths, not generic scripts.

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Exclusive Offer

50% Off Power Feature: Reduce Drop-Off From Uncompleted Inquiries

Many patient inquiries don’t convert into bookings because calls are missed, forms go incomplete, or staff don’t have time to follow up consistently. The AI intake assistant helps ensure these inquiries are acknowledged and guided back into the correct booking pathway.

No Chasing. No Sales Language.

All follow-up is strictly administrative and informational, focused on completing intake or booking steps, not influencing medical decisions.

Reminder Handling

Where appropriate, the assistant can send neutral, non-promotional reminders to patients who started but didn’t complete a booking, reducing administrative drop-off without pressure or persuasion.

Structured Booking Recovery

If a booking attempt fails (after-hours call, incomplete form, missed connection), the assistant captures details and flags next steps for your front desk team.

Extensive Compatibility

The AI assistant is designed to sit alongside your current practice management and booking systems, so there’s no need to replace or retrain around new software.

AISS is built to work alongside the tools you already trust. Here are some examples of systems we can connect to:

About Us

Created to Help Doctors and Medical Professionals

We understand how clinics operate because we’ve run one ourselves.

After more than a decade owning and operating a medical practice, we know the realities of clinical environments: high administrative load, constant interruptions, missed enquiries, and the importance of systems that cannot be disrupted.

We partnered with RT Digital because of their proven track record designing enterprise-grade AI systems used by regulated service businesses.

Their approach prioritises reliability, security, and seamless integration with existing workflows, making them the right partner to deliver administrative AI support that fits naturally within healthcare settings.

Together, we’ve built a system designed for how clinics actually work.

READY TO GIVE US A TRY?

Book your demo!

See how an AI intake assistant can help your practice triage inbound enquiries, reduce front-desk load, and support patient bookings within your existing systems.

Book a call and our team will walk you through how administrative AI triage can support enquiry handling and booking without changing how your clinic operates.

What Clients Say About AISS